Customer Satisfaction

Refund & Return Policy

Last updated: March 2026 • United States Operations

1. Instant Digital Delivery Notice

Our products are digital goods (PDFs, downloadable spreadsheets, and resource guides) delivered instantly via on-screen confirmation and email delivery upon completed checkout. Because digital files cannot be physically returned, standard tangible merchandise return rules do not apply.

2. Satisfaction Guarantee & Eligibility

We stand firmly behind the quality of our pizzeria solutions. If you encounter any technical difficulty downloading or opening your files, or if the product content fails to match what was described on the product offer page, we are here to help.

7-Day Digital Satisfaction Guarantee

You may request a refund within 7 days of purchase if you experience unresolvable technical issues or if the guide does not deliver practical value for your independent food business.

3. Duplicate Purchases

If you accidentally purchased the same digital product twice using the same or different email addresses, simply contact our support team with your transaction details. We will gladly issue a full refund for the duplicate transaction without delay.

4. How to Request Assistance or a Refund

To request assistance or initiate a refund review, please email our support team at support@mv7delivery.com with:

  • Your purchase email address
  • Product name (e.g. 365 Pizza Promotions)
  • Transaction or Order ID from your confirmation email
  • Brief description of the issue encountered

Approved refunds are returned to the original payment method within 3 to 7 business days depending on your financial institution.